What you're up against
Where the front desk hours go.
01
Front desk
Two staff working a queue built for four
Voicemails stack up by lunch. Confirmation calls run into the next day. The hygienist ends up at the counter between patients because nobody else can pick up the phone.
02
No-shows
A no-show is three hundred dollars of chair, gone
Most practices treat no-shows as weather. The reality is a reminder cadence nobody tightened and a short-notice list that lives in one person’s head. Nobody owns the metric, so nobody moves it.
03
Recall
Lapsed patients would come back if asked
The recall report exists. Nobody works it. The patient who stopped scheduling after a move or a job change is still in the database, still in network, and would book again at the right cadence.
The highest-need workflow
How a patient text becomes a booked chair.
The front desk opens Claude on the phone. Read the message, approve the reply.
Patient
Texts about a cancellation
Mosaic
Pulls the chart from Dentrix
Mosaic
Drafts the reply in your voice
You
Approve and send
The front desk stops being the bottleneck.
What every practice gets
The operational stack, set up for you.
One subscription. Three things land in the box.
The Mosaic
Our Mosaic of AI specialists, dispatched by Claude
- Calibrated to your specialty on day one
- Dispatched by Claude per question, per workflow
- Specialists for booking, recall, reviews, and reactivation
The Mosaic
dozens more for niche work
GoHighLevel, included
HIPAA-eligible CRM and patient comms, under a BAA
- Patient comms run HIPAA-eligible under a BAA
- Pipelines, calendars, the practice site, reviews
- White-labeled and inside the subscription
CRM
Calendars
Forms
Funnels
Email + SMS
Site
Inbox
Reviews
HIPAA-eligible
Practice management, free
Dentrix, Athenahealth, Jane, or your existing PMS
- We pay for the seat
- Connected to the platform on day one
- Staff keeps the system they already know
Dentrix
Athenahealth
Jane
Eaglesoft
OpenDental
What life looks like
A calmer front desk.
The day
One queue, the whole practice
Open the app, see the queue, work through it. The front desk stops being the inbox. Clinical staff stop covering the phones between patients. The practice owner stops noticing the 2pm hole.
The schedule
The chair stays full
A 9am cancellation gets the short-notice list inside the hour. The 4pm hole gets the recall patient who said next month, last month. The schedule lives in the platform, worked by Claude.
The week
A patient base that compounds
Recall worked weekly. Review ask after every visit. Referral outreach that does not stop. Three roles handled inside one subscription the practice was going to buy anyway.
See it on a real schedule