Terms of use

These Terms of use (“Agreement”) are between YG3 and the company or person using YG3 (“Customer,” “you”). By signing up (including by checking “I agree”), purchasing, or using the Services, you accept this Agreement. If you accept on behalf of a company, you represent that you are authorized to bind it. If you do not agree, do not use the Services. You must be at least 18 (or the age of majority where you live).

If you have a separate signed agreement with YG3 for the same Services that has not ended, that agreement controls to the extent of conflict.

1. The Services

YG3 provides an AI marketing enablement platform — websites, content, ads, outbound, social, analytics, connectors for third-party AI tools, dashboards, APIs, and related hosted sites (the “Services”). The Services may include AI features and, where you enable them, self-operating modes that draft, schedule, publish, optimize, or take other marketing actions with limited or no manual clicks.

We use commercially reasonable efforts to keep Purchased Services available, except for planned maintenance and events beyond our reasonable control. We do not guarantee uninterrupted or error-free operation.

2. Customer Data and third-party tools

“Customer Data” means data and content you or your users submit to the Services (brand assets, copy, CRM fields, prompts, and similar), excluding third-party applications you connect. You retain ownership of Customer Data. You grant YG3 a license to host, process, and display Customer Data solely to provide and support the Services for your account. You represent that you have the rights to submit Customer Data and that it does not violate law or third-party rights.

AI-generated output may be inaccurate or unsuitable. You are responsible for reviewing it before publishing, spending, or sending. You own output generated for your account to the extent permitted by law, subject to any third-party model terms that apply. YG3 does not use Customer Data to train shared foundation models for other customers.

“Non-YG3 Applications” are third-party products that interoperate with the Services (AI assistants, ad platforms, CRMs, and similar). Your use of them is solely between you and that provider. Actions those tools — or self-operating Service features — take in your workspace are your actions. YG3 is not responsible for disclosure, modification, or deletion of Customer Data resulting from a Non-YG3 Application you authorize, and does not warrant or support those applications. We may change or drop interoperation features if a Non-YG3 Application stops working with the Services.

Safeguards for Customer Data are described at /company/security. Personal data practices are in the Privacy Policy. Private storage options (including configurations designed for HIPAA, SOC 2, and government compliance requirements) are available on request from our Tampa, Florida facilities under a separate written arrangement.

3. Accounts and acceptable use

Keep credentials secure. You are responsible for all activity under your account, including by your team and Non-YG3 Applications. Notify us promptly of unauthorized access. We may suspend or terminate accounts that violate this Agreement or threaten the Services.

You will not:

• Violate law, regulation, or platform policies (including ads and messaging rules)
• Send spam or deceptive content
• Infringe others’ IP or privacy rights
• Probe, overload, or disrupt the Services, or introduce malicious code
• Circumvent security or usage limits, or reverse engineer the Services (except where prohibited restrictions are unlawful)
• Resell or sublicense access except as expressly allowed in writing
• Use the Services to build a competing product using non-public Service materials

If we provide API or connector access, keep credentials confidential, stay within documented limits, and do not use them to abuse the Services. We may revoke access for misuse or security risk.

4. Fees, trials, and cancellation

Fees for paid plans (“Purchased Services”) are as stated on yg3.ai/pricing or in an order. Unless stated otherwise: payment obligations are non-cancelable; fees paid are non-refundable except where required by law or expressly offered for a promotion; and you authorize YG3 or its payment processor to charge the payment method on file for recurring fees. Fees exclude taxes, which you are responsible for. We may update pricing with at least 30 days’ notice; changes apply in the next subscription period.

Paid plans renew monthly until cancelled (or annually if you choose an annual commitment). Cancel month-to-month and free plans anytime. For annual commitments, give at least 30 days’ notice before the end of the then-current term. Paid trials, when offered, convert to the selected paid plan unless cancelled. Free plans and trials may change or end with notice and may display YG3 branding; paid features require an eligible plan.

5. Intellectual property

YG3 and its licensors own the Services, software, branding, and documentation. We grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business purposes during your subscription. You grant YG3 a royalty-free license to use feedback you provide about the Services.

6. Indemnification

You will defend and indemnify YG3 and its officers, directors, employees, and agents against claims, damages, losses, and reasonable attorneys’ fees arising out of or related to: your use of the Services; Customer Data; marketing or commercial outcomes of that use; actions taken in your account by you, your users, or Non-YG3 Applications; your breach of this Agreement; or your violation of law or third-party rights or platform policies. We may assume exclusive defense of any claim; you will cooperate.

7. Disclaimers and limitation of liability

The Services are provided as is and as available. To the maximum extent permitted by law, YG3 disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that use will achieve any particular business, marketing, or revenue result.

To the maximum extent permitted by law, YG3 will not be liable for indirect, incidental, special, consequential, cover, or punitive damages, or for lost profits, revenue, goodwill, data, or business opportunity, whether based in contract, tort, or otherwise, even if advised of the possibility. YG3’s total liability arising out of or related to this Agreement will not exceed the fees you paid to YG3 for the Services in the twelve (12) months before the claim (or US $100 if you have paid no fees). These limits apply to claims from marketing performance, AI outputs, autonomous operation, and Non-YG3 Applications.

8. Term and termination

This Agreement starts when you first accept it and continues until your subscriptions end. Either party may terminate for uncured material breach after 30 days’ written notice. We may also suspend or terminate for non-payment or legal or security risk.

On request within 30 days after Purchased Services end, we will make Customer Data available for export as described in the product, then delete or destroy copies in our systems except where legally required or under a separate private-storage agreement. You are responsible for exporting data from free plans before access ends. Sections that by nature should survive (including IP, indemnity, disclaimers, liability limits, and governing law) survive termination.

9. General

This Agreement is governed by Delaware law, without regard to conflict-of-law rules. Before filing a claim, the parties will try informal resolution for 30 days after written notice. Exclusive venue is state or federal courts in Delaware, except that YG3 may seek injunctive relief anywhere to protect its IP or the Services.

We may update these Terms by posting at /legal/terms and updating the date above. Material changes take effect on the next subscription period after notice (email or in-product), or sooner if required by law. Continued use after the effective date is acceptance.

This is the entire agreement regarding the Services (unless a separate signed agreement applies). If a provision is unenforceable, the rest remains. Failure to enforce is not a waiver. You may not assign without our consent; we may assign in connection with a merger, reorganization, or sale of assets. The parties are independent contractors. Notices to YG3: hello@yg3.ai (security: security@yg3.ai). Notices to you: your account email.